UT Dallas Office of the Registrar offers two convenient methods to obtain documents for verifying enrollment. Telephone requests, however, are not accepted. Please note the restrictions in each method’s area and the rules and regulations.
Orion Self-Service via Galaxy
Students can utilize Orion Self-Service to obtain an Enrollment Certification and print directly from browser – Instructions for printing enrollment verification from browser (pdf). Students who select the ‘print from institution’ option in Orion Self-Service, should note the typical processing time for this method of certification is about three to five business days.
Restrictions: Students not eligible to use the Orion Self-Service verification services include:
- Students who are concurrently enrolled with another institution. Students will need to contact the other institution as each institution certifies its own hours.
- Alumni/ Former students who no longer have access to Orion. Enrollment Certification is for current students. Alumni/ Former students needing enrollment information may obtain an official transcript.
- Veterans Affairs (VA) students seeking a VA student enrollment certification must contact Veterans Affairs.
The National Student Clearinghouse
The National Student Clearinghouse has been authorized to act as our agent for most verifications of student enrollment. Log in to access the National Student Clearinghouse database to obtain a copy of your enrollment certification letter.
Restrictions: Students not eligible to use the National Student Clearinghouse verification services include:
- Students who are seeking information for health insurance, some scholarship entities, or GPA information.
- Students who are enrolled less than half time for the Summer semester.
- Students who are concurrently enrolled with another institution. Students will need to contact the other institution as each institution certifies its own hours.
- Veterans Affairs (VA) students seeking a VA student enrollment certification must contact the Veteran Benefits Team in the Office of Financial Aid.
Rules and Regulations
The Office of the Registrar only certifies enrolled UT Dallas credit hours. If you are also taking classes elsewhere, you must ask each institution to certify its own hours. The Office of the Registrar certifies students as enrolled as of the full-term Census Day for a semester. Information about future semesters is considered pre-enrollment information, and will not be certified. Please refer to the Academic Calendar for Census Dates. You do not need enrollment certification for student loan deferment. The Office of the Registrar automatically sends all enrollment information to the National Student Clearinghouse each semester after Census Day. If your lender has not received the information or needs additional information, ask your lender to check the National Student Clearinghouse database first. If the issue cannot be resolved, you may then e-mail the Office of the Registrar for assistance. Please refer to the undergraduate catalog or the graduate catalog to check if you are classified as a full or part time student.